Freight & LTL Shipping
How we ship — from a single forceps to an operating table
Parcel shipping
Hand instruments and most small equipment ship via standard parcel carriers with tracking. We ship within 1 business day.
Freight / LTL shipping
Heavy or oversized equipment — tables, imaging equipment, anesthesia machines, large sterilizers — ships by LTL freight on a pallet. What to expect:
- Quote first: freight cost depends on weight, dimensions, and destination ZIP. Use the quote request form for freight items.
- Curbside delivery is standard. Liftgate service and inside delivery are available — tell us what your facility needs when you order. Contact us for fees and availability
- Inspect on arrival. Note any visible damage on the delivery receipt before signing — this preserves your freight claim.
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Shipping for freight items: Please allow up to 5 business days for items that require freight/LTL shipping
Packaging
Equipment is palletized, padded, and secured for freight. Instruments are individually protected.
Timelines
Parcel shipping: For individual items, please allow 1 business day
Freight/LTL Shipping: For Freight shipping, please allow 5 business days
Shipping question on a specific item? Contact us with the item and your ZIP code.