Freight & LTL Shipping

How we ship — from a single forceps to an operating table

Parcel shipping

Hand instruments and most small equipment ship via standard parcel carriers with tracking. We ship within 1 business day.

Freight / LTL shipping

Heavy or oversized equipment — tables, imaging equipment, anesthesia machines, large sterilizers — ships by LTL freight on a pallet. What to expect:

  • Quote first: freight cost depends on weight, dimensions, and destination ZIP. Use the quote request form for freight items.
  • Curbside delivery is standard. Liftgate service and inside delivery are available — tell us what your facility needs when you order. Contact us for fees and availability 
  • Inspect on arrival. Note any visible damage on the delivery receipt before signing — this preserves your freight claim.
  • Shipping for freight items: Please allow up to 5 business days for items that require freight/LTL shipping

Packaging

Equipment is palletized, padded, and secured for freight. Instruments are individually protected.

Timelines

Parcel shipping: For individual items, please allow 1 business day

Freight/LTL Shipping: For Freight shipping, please allow 5 business days

Shipping question on a specific item? Contact us with the item and your ZIP code.